Rev. 4 June 2018

VoiSmart is aware that people representing companies with which it conducts business value their privacy.
VoiSmart has always endeavored to comply with all applicable laws regarding the protection of privacy and now its processing of personal data is carried out in accordance with EU Regulation 2016/679 (GDPR).


 EU Regulation 2016/679 (GDPR) aims to ensure that the processing of personal data is carried out in compliance with the rights, fundamental freedoms and dignity of persons, with particular reference to confidentiality and personal identity.
In compliance with art. 13 of the GDPR, VoiSmart makes known this Privacy Policy
The Privacy Policy of VoiSmart is applied to all sites and domains of VoiSmart and to each branch belonging to the company. This site may provide links to other sites for your convenience or information, however VoiSmart has no control over them or their Privacy Policy.

We inform you that the Data Controller of the data provided by you is VoiSmart Srl with registered office in Milan, via Benigno Crespi n. 57, P.IVA n. 12343980152.


The computer systems and programs used for the functioning of the site collect some personal data whose transmission is implicit in the use of Internet communication protocols (e.g. IP addresses or domain names of computers used by users who connect to the site, URI addresses -Uniform Resource Identifier- of the requested resources, time of the request, method used to submit the request to the server, size of the file obtained in response, numerical code about the status of the response made by the server -good end, error, etc.- and other parameters relating to the operating system and computer environment of the user). Although this information is not collected to be associated with identified data subjects, by its nature it could, through processing and association with data held by third parties, allow users to be identified.

Such data are used for the sole purpose of obtaining statistical information not associated with any user identification data on the use of the site and to check its correct functioning and are deleted immediately after processing. The data may be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the Site.

With regard to the website /, please note that: at any time, you can surf the site "anonymously", but there are areas of the site protected by login and password with confidential content that can be accessed after registration. Access to the reserved areas is subject to an agreement between VoiSmart and the Companies that deal with the resale of the products in the VoiSmart price list of which the Interested Parties are the representatives/contact persons. In this case, the information entered on the site will be processed by VoiSmart to fulfill the contract and to allow the download of software and/or documents. The data will be kept until the termination of the contractual relationship between VoiSmart and the Company itself.

remind you that the processing of personal data means any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, deletion or destruction.

The personal data collected are essentially related to:


The processing of data will be carried out by personnel authorized/assigned by VoiSmart with procedures, technical and IT tools suitable to protect the confidentiality and security of your data and consists of their collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.

VoiSmart uses these data exclusively for purposes related to the exercise of its activity such as:
-1.process orders and offers,
-2.respond to specific requests for services or products or contact,
-3 respond to requests for assistance (technical support ticket) and repair requests (RMA form) submitted through the reserved area of the site;

4. allow the download of software and/or documents in the reserved area of the site
The provision of personal data is optional; however, any refusal to enter them could make it impossible for Voismart to allow access to the reserved area and provide the features present there (respond to requests for assistance -ticket technical support -, repair requests -RMA form-, download software and/or documents) or prepare and send the commercial offer or information requested through the contact forms.

Your consent is not required for the processing of data for the purposes indicated above since the processing is necessary for the execution of a contract to which you are a party, or the Company that you represent/you are a contact point, or for the execution of pre-contractual measures taken at your request (art. 6, paragraph 1, letter b) of the Regulation), as well as, where applicable, to fulfil a legal obligation (art. 6, paragraph 1, letter a) of the Regulation).


The personal data referred to in point 5. above will be kept for the time strictly necessary to provide the user with the requested service and will be deleted immediately afterwards, without prejudice to further storage obligations provided for by law. In case of registration to the private area, the data will be kept until the termination of the contractual relationship between VoiSmart and the Company of which the User is the representative / contact person after which the user will be disabled and the data deleted.


Within the scope of its activity and for the above mentioned purposes, VoiSmart may use services provided by third parties operating on its behalf and according to its instructions, as data processors. These are subjects that provide VoiSmart processing or instrumental services (e.g. consumer service, computer services for the functioning of the site). You can request a complete and updated list of the persons appointed as data processors by contacting VoiSmart.

The data may be transferred within the European Union, where VoiSmart or its suppliers are based or have their servers in these countries. The data will not be transferred outside the European Union. Your data will not be disseminated.

Some pages of our site use "cookies", which are small files placed on your hard drive for identification purposes. These files are used for site registration and personalization during your next visit. The cookie identifies you to a site when you revisit it in order to load preferences and track the pages you visit. If your browser is automatically set to accept cookies then it will add this text in a small file on your hard drive. Most browsers allow you to change the way cookies are handled. You can either reject them or choose to be notified when you receive one so that you can choose to accept or reject it. If you do not accept cookies, you may have to manually enter your username and password to access certain information on this site, and some pages may not work in their entirety. For full information on cookies, please read our Cooky Policy


You may, at any time, exercise your rights under applicable law, including the right to:

within the limits and under the conditions provided for by current legislation by contacting VoiSmart srl, Milan, via Benigno Crespi n. 57, email


VoiSmart's Privacy Policy was last updated on June 1, 2018. Previous versions of the Privacy Policy can be viewed at the management-privacy link

VoiSmart reserves the right to make changes to this information at any time and without notice. We recommend all users and visitors to this site to occasionally revisit this page so as to learn about any changes or to be aware of the insertion of new information. In any case, your data will not be processed for purposes other than those indicated in the information notice in force at the time of providing your data and in relation to which you may have given your consent.


What are cookies and how we use them

This policy explains in detail how cookies as well as cookie-type files and technologies are used on its websites, for example Local Shared Objects, also known as "Flash cookies", Web beacons, etc.. We will refer to these generally as "cookies". If you visit our websites and your browser settings accept cookies, the use of our cookies will be deemed accepted.

What are cookies and how do they work?

Cookies are small files sent and stored on your computer by websites you visit. Cookies are stored in the file directory of your browser. The next time you visit the site, your browser will read the cookie and relay the information back to the website or entity that originally created the cookie. Cookies do not damage your device and allow us to provide you with better and faster navigation on our site. Please read the information below to better understand what cookies we use and how you can manage your preferences regarding their use.

To learn more about these technologies and how they work, visit, for example,

Why are cookies used?

We use cookies to offer you a more functional experience. View your options for managing cookies in the next chapter.

Types of cookies used by our site:

Our site uses technical cookies. These are necessary for the functioning of the site and allow you to access its functions (so-called navigation cookies) and are mostly session cookies. We may also use functional cookies that allow you to save your preferences and settings, improving your browsing experience on our site (e.g. remember which registered user of the site; link to the section of the site in the language you may choose or according to the country from which you access it;). In order to ensure their functionality and to be able to remember your preferences, these cookies are not deleted when you close your browser; however, they have a default maximum duration (up to a maximum of 2 years) and after the default period of time they are automatically deactivated. These cookies and the data they collect are not used for any further purposes. We do not need your consent to install technical cookies; we install them automatically when you log in or request certain features. You can always choose to disable them at any time by changing your browser settings. However, in that case, you may not be able to view our site correctly.

Third-party cookies: the site also allows some social networks (e.g. Facebook, Twitter, Linkedin) to install their own cookies using their plug-ins. These cookies are managed directly by these third parties and may also be used to display advertising messages on other sites in line with your preferences.

Activating and deactivating cookies

You can also decide whether or not to allow cookies to be installed using your browser settings. However, not all features of this site may remain operational if one or more cookies are disabled (remember that browsing cookies are essential for the basic functionality of the site). You can check and change the settings for this choice in your browser's preferences window. Please select your browser below to receive information on how to change its cookie settings.






Third-party cookies:

For more information and to enable or disable these cookies you can access the information provided by these companies via the following links:






We value your opinions and comments. If you have any questions and/or suggestions regarding our Privacy Policy, please send them to or write to us at the following address:
VoiSmart Srl - Via Benigno Crespi 57 - 20159 Milan (MI)