Our customers have reserved access to the support call center and web portal through which they can receive assistance 24 hours a day, 365 days a year. It is possible to purchase different levels of service according to your needs.
Telephone Assistance
Each of our customers is assigned a six-digit numerical code, called Customer Code. This code makes it possible to contact our technicians by telephone through a dedicated line that guarantees the priority of the call. How? After dialing the VoiSmart Support phone number, enter the Customer Code, the call will be taken over by the first available technician.
Do you need telephone assistance or remote support ? Have you finished your available hours ? Call +39 0270633354 or send an email to commerciale@voismart.it.
Service Portal
If you are registered on the service portal, you can assign fault report tickets directly to the technical staff, making it much easier to manage service requests (by e-mail or telephone) or other exchanges of information with your customers or users.
If you have not yet registered with the service portal, you can request activation by calling 0270633354 or by e-mail at support@voismart.it.
