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Software

Orchestra Recording Suite is a powerful tool for recording telephone conversations and it meets the needs of a wide range of customers such as: Companies subject to the specific statements  (utilities operating in the world of Gas and Energy) Help desk services Emergency centers Hospitals and health centers Security services Banks and financial companies Call Centers The suite is available as a separate telephone solution, both as auxiliary device can integrate with any existing telephony infrastructure via analog lines, ISDN or VoIP connections. It allows you to record telephone calls on the basis of several parameters, customizable for every need. For example, you can record any call incoming and outgoing from a specific line, or record conversations of a single user, or the incoming calls on a response queue. Recordings can be started manually during the call; can be activated by the supervisor via the control panel, or by the…
The VoiSmart web collaboration includes IP communications, mobility, web conferencing and enterprise messaging. Provides to the organization or company the ability to collaborate with customers, suppliers and business associates internally via the Internet in real time. Lets you share Web pages with customers, offering the ability to chat or video conference in single or multi-user rooms. It also allows you to interact and share presentations, share the desktop of your PC and communicate with remote users thereby reducing transportation costs. And 'one web-based tool that helps an organization in the exchange of information and the reduction of costs, but not only, for example in the field of sales, can lead to new opportunities or improve customer satisfaction. The operator, via the web interface, can create new conference rooms assigning a phone number and pin associated with these different access depending on the mode of use: the moderator, speaker or listener.…