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Our Commitment to Privacy
VoiSmart recognizes that individuals who represent companies with whom we conduct business value their privacy. However, in order to conduct global business in this increasing electronic economy, the collection of the personal information of individuals is often necessary. We respect your right to privacy and are committed to protecting your personally identifiable information. It is our goal to balance the benefits of e-commerce with the right of individuals to prevent the misuse of their personal information.
VoiSmart strives to comply with all applicable and known laws around the world that are designed to protect your policy. Although legal requirement may vary from country to country, we intend to adhere to the principles set forth in this Privacy Policy even if we transfer your information from your country of residence to countries that may not require the same level of protection for your information. Our commitment is to protect your information no matter where it is collected, transported or retained.

Websites Covered By Our Privacy Policy
This VoiSmart Privacy Policy applies to all websites and domains of VoiSmart and its wholly owned subsidiaries. The VoiSmart websites may provide links to third-party websites for your convenience and information however VoiSmart does not control those third-party websites or their privacy policies or practices.

Collecting Your Information
Personally identifiable information means any information that may be used to identify an individual. This includes, but is not limited to, an individual’s first and last name, email address, mailing and residential addresses, telephone number, tilt, birth date, gender, occupation, company of employment and/or other information required in order for us to provide a service you request at our websites.

You browse our websites anonymously unless you have previously indicated that you wish VoiSmart to remember your login identification and/or password. In some circumstances, we may request you to provide personally identifiable information. Your response to such a request is strictly voluntary. VoiSmart uses this information to customize your experience on our websites. We may also use your information for other business purposes, such as alerting you to products and services that can assist you in your business, promoting site registration, order processing, newsletters and on-line customer service.
When you visit certain VoiSmart web pages, you need to be registered and a password in order to login. The use of those web pages, and the downloadable information on such web pages, may be governed by a written agreement between your employer and VoiSmart. Unless you request your personally identifiable information to be deleted, it may be retained by VoiSmart to verify compliance with the agreement, to track software and documents you download, or track page visits and usage of other applications available on the VoiSmart web sites.
We may also receive your personally identifiable information from our business partners and suppliers. We only use such information if it has been collected in accordance with acceptable privacy practices consistent with the VoiSmart privacy policy and applicable laws.
In general, you can visit our websites without divulging any personally identifiable information. However, there are areas of our websites that require this information to complete the customization functions for which they are designed, and may not be available to those individuals who elect not to provide the information requested. You are always welcome to visit the public portion of the VoiSmart websites without revealing any personally identifiable information.

Use of Your Information
When we collect your personally identifiable information form you, we will inform you at the time as to the reason we are requesting such information. The information will only be used for VoiSmart business purposes such as, to respond to requests for products, documentation and/or services, to process an order, to conduct a transaction, to correspond with you, to enable a subscription or event registration, to handle a job application or send direct marketing information and/or perform market research. We will also use your information to personalize the content you review and to better understand how you use the websites in order to improve the services VoiSmart provides.
Upon your acceptance of the Terms of Use, which this Privacy Policy is a part, VoiSmart will assume that you have given your permission to us to collect and use your information. However, you have the right to request VoiSmart to not contact you for the purposes of sending you newsletters, customer surveys, direct marketing materials and/or market research information. You can exercise this right by clicking on the appropriate option or check box at the point where the information is collected or by editing your personal profile.
n specific cases, VoiSmart may request your direct consent to use your personally identifiable information by providing an “opt-in” check box in information fields before your information can be used for any purpose other than that for which it was given.

Disclosure of Your Information to Third Parties
VoiSmart may share your information (with the exception of account, credit card, and ordering information) with VoiSmart business partners who may alert you to new products and services to improve your competitive edge, in cases where we believe your business interests will be served. VoiSmart will only share your personally identifiable information with its business partners if you have provided us with your consent to do so. If you do not want to receive marketing materials from any of our business partners, please do not provide contact information via the Internet or let them know directly that you wish to be removed from their contact list.
In addition, VoiSmart works with certain companies to deliver VoiSmart advertising and undertake surveys. These companies may collect information to help us determine which products, services and offers are of most interest to our current and future customers. The information that is collected is not identifiable at an individual or company level. It is aggregated at an anonymous level to provide us with general statistics and trends.
In the event that VoiSmart sells a part or parts of its business, the personally identifiable information that we have collected could be transferred to the acquiring company unless you instruct VoiSmart not to do so in writing.
If you elect to provide us with personally identifiable information, we may transfer that information, within VoiSmart or to VoiSmart business partners, across borders and from your country of residence or jurisdiction to other countries around the world.

Collecting Your Domain Information
VoiSmart also collects domain information as a part of our analysis of the use of our websites. This data enables us to become more familiar with which customers visit our websites and pages, how often they visit, and what parts of the websites they visit most often. VoiSmart uses this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.

Collecting Your Information Through Cookies
Some pages on our websites use “cookies,” which are small files that are placed on your hard drive by the website for identification purposes. These files are used for site registration and customization the next time you visit us. It identifies you to a website when you revisit to load your preferences and track the pages you visit. If your browser is set up to automatically accept cookies then your browser will add this text in a small file to your hard drive. Most web browsers allow you to modify the way cookies are handled. You can refuse cookies or choose to be warned when receiving a cookie in order to be given a choice to accept or reject a cookie. By not accepting cookies, you may have to manually input user IDs and passwords to access certain information on this website, and some pages may not fully function. Please note, the only information held in a cookie is information you have provided to VoiSmart.

Securing Your Information
We have put in place appropriate physical, electronic and managerial procedures to prevent unauthorized access, maintain data accuracy and ensure correct use of information and to safeguard and secure your information we collect online.
Please take note of the following to ensure information security:
You should be aware that when you disclose personally identifiable information in the discussion forum or chat rooms, such information is accessible to and collectable by others present.
VoiSmart advises you to protect yourself against unauthorized access to your computer and disclosure of your VoiSmart password. If you believe that your password has been compromised, you should immediately change your password.

Supporting Children’s Privacy
The VoiSmart websites do not target, and are not intended to attract, children under the age of 18. VoiSmart doe not knowingly collect personally identifiable information from children under the age of 18 send requests to children for personally identifiable information.

Accessing and Correcting Your Information
VoiSmart wants to ensure that any personally identifiable information you provide remains accurate. If you have changes to your personally identifiable information, you can review and update your information after logging onto the website with your user name and password. You can correct errors in your personally identifiable information by sending us a request and pointing out the error. To protect your privacy and secure your information, we will also take reasonable steps to verify your identity before granting access or making the corrections.

Contacting Us
We value your opinions and feedback. If you have any questions or comments about our privacy policy, please send them to: This email address is being protected from spambots. You need JavaScript enabled to view it. or write us at: VoiSmart Srl - Via Benigno Crespi 57, 20159 Milano - Italy

Changing Our Privacy Policy
This VoiSmart Privacy Policy was last updated on 07 November 2007.
VoiSmart reserves the right to make changes to this policy from time to time without notice to you. We recommend that all visitors and users of this website re-visit this Privacy Policy page occasionally to learn of any new privacy practices or changes to our policy. Your continued use of the VoiSmart websites indicates your acceptance of any changes to this Privacy Policy
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Cookies and how we use them

This policy details how we use cookies and cookie-like files and technologies on its websites, e.g. Local Shared Objects, also known as “Flash cookies”, web beacons etc. We refer to these generically as “cookies”. If you visit our websites and your browser settings accept cookies, we consider this as acceptance of our use of cookies.

What are cookies and how do they work?

Cookies are small files that are sent to and stored in you computer by the websites you visit. Cookies are stored in your browser’s file directory. Next time you visit the site, your browser will read the cookie and relay the information back to the website or element that originally set the cookie. To learn more about these technologies and how they work, please see e.g.

Why do we use cookies?

We use cookies to offer you a smoother experience. View your options for managing cookies in the next chapter.

Basic functions

These cookies are essential for running our web sites and are the key to providing you a seamless experience.

You can navigate uninterrupted e.g. by remembering language and country choices you’ve made and by preserving authentication to secure parts of the domain. These cookies also remember products of interest when you are redirected to an Operator site for a possible purchase.

Site improvement

These cookies enable us to improve our websites by looking at how they are used.

We do analytical profiling to understand e.g. unique users reading a particular article (to know what is popular) or if a video file was viewed or abandoned half way through. We also look at where content is accessed so we know how to arrange our sites for optimal user experience. We count clicks on “Like” and “Tweet” plugins and what content from our sites was shared or referenced.


These cookies help make the content as personalized as possible, for example by showing you targeted banners and relevant recommendations.

We examine what type of reference was used to reach our sites, e.g. an email campaign or a link from a referral site, so we can estimate the effectiveness of our promotions and advertising campaigns.


Our domains may include elements that set cookies on behalf of a third party, e.g. a “Like”-button from Facebook or a “Tweet”-button from Twitter.

How can I manage cookies?

You can review the options available to manage cookies  in your browser. The browser can be used to manage cookies relating to basic functions, site improvement, personalization and advertising. Different browsers use different ways to disable cookies, but they are usually found under a Tools or Options menu. You can also consult the browser’s help menu. In addition to cookie management, browsers usually let you control files similar to cookies, for example Local Shared Objects, e.g. by enabling the browser’s privacy mode.

You may be able to opt-out from certain third party managed advertising cookies through third party cookie management sites, such as Google Analytics.

Disabling cookies may prevent you from using certain parts of the website. If you delete your cookies from the browser, you may need to remember to re-install opt-out cookies.

How long do we keep the information?

It depends based on the type of cookies. Session cookies expire when you close the browser. Persistent cookies, including Local Shared Objects (“Flash cookies”), have typical expiration dates ranging from two months up to a couple of years.

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