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Enterprise IP

VoiSmart Enterprise is the fault tolerant architecture designed by VoiSmart for its IP PBXs: it can be implemented at several levels, starting by parts duplication (power supply, RAID RAM, Hot Swap RAID for hard disks, etc.) up to an architecture featuring two complete systems, either in Master – Slave configuration, or in a Multimaster structure, with load balancing features.

Target: Corporates, Call centers, PA, critical telephony applications.

In a Master-Slave configuration, whenever the Master, who holds control on the service, is out of service, a software failover control system will start the Slave unit in very short time (<3 sec), keeping the service alive. In a Multimaster configuration, each equipment shares a part of the total traffic, and in case of failure of one unit, the other systems will take care of its part of the load.
An alerting procedure will also check the status of the Slave during Master-driven operations, providing an alarm in case of negative response from the Slave.

  • Ideal up to 1500/2000/8000 users
  • Maximum 120/180/240 lines (VoIP and/or PSTN and/or GSM)
  • Analog, ISDN interfaces integrated or with external gateways
  • Terminals IP, BCA (with gateway), WiFi
  • Case fanless/diskless, compact flash, 2 USB ports, 2 LAN 10/100 ports
  • Fax Server Integrated up to 50 concurrent faxes (optional)
  • Case diskless rack 19” 2U/5U (secondo configurazione), 2 slots PCI express, or slot PCI with raised card (optional), 2HD Raid 1 (Storage/Raid 5 optional), reduntant power supplier
  • Integrated SMS Server (optional, GSM cards required)
  • Recording Suite (optional)

VoiSmart is a manufacturer of telephone systems, not a licensing software maker. Together with a Enterprise PBX, an full set of telephone services is supplied without any additional cost:

  • Intuitive and user friendly web interface
  • Voicemail
  • Unified communication suite
  • Fully customisable auto attendant
  • Customisable music on hold
  • PC operator panel
  • Automatic Call Distribution
  • Integrated phone book
  • Programmable Least Cost Routing on real cost
  • Audio conference agenda
  • Authentication service on active directories and LDAP
  • Click and call
  • Calls user and queues statistics and graphs

Features

Modello PBX Enterprise 120 Enterprise 180 Enterprise 240
Nominal lines 120 180 240
PCIx Expansion slot 2 2 2
Max ISDN PRI interfaces 4 4 4
Max ISDN BRI interfaces (c) 4 4 4
Max analog interfaces (c) 8 8 8
       
Users 1500 2000 8000
Max Concurrent Faxs(a) 50 50 50
SMS Server(a)(b) yes yes yes
Instant Messaging(a) yes yes yes
Advanced Mobility(a) yes yes yes
Recording Suite(a)(c) yes yes yes
Max power 600 W
Size 48,5 x 9 x 74 cm
Weight 20 kg
(a) Optional
(b) GSM card required

Services

 
Call functions
  • Call waiting
  • Caller ID identification
  • Call waiting indication (caller ID on call waiting)
  • Caller name display
  • Caller ID Blocking
  • Call forwarding on busy
  • Call forwarding on no answer
  • Call forwarding to other extension, group, operator
  • Call forwarding based on caller ID
  • Call transfer blind
  • Call transfer assisted
  • Call transfer parking
  • Call transfer retrieval
  • Call waiting management
  • Remote Call pickup
  • Call-hunting services
  • Call-back on busy
  • Do Not Disturb, DND function
  • Call-hunting multilevel
  • Call back function
  • Director-secretary services
  • Speed dialling
  • Music on Hold, Music on Transfer
  • Music and messages: Flexible MP3 based system, Volume Control, Random Play, Linear Play
Protocol
  • SIP
  • Traditional Telephony Interoperability
    FXS,FXO, BRI, PRI GSM Protocols
  • DTMF support
Codec
  • ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.729 (optional), GSM, iLBC, Linear, LPC-10, Speex
Management
  • Web based interface, intuitive point-and-click, drop-down menus, online help
  • multiplatform solution
  • multilingual interface
  • Remote assistant using VPN
  • Graphic Dial Plan editor
  • Autoprovisioning IP phones
  • Alarms with e-mail notify and Automatic Backup
  • Internal DHCP Server
  • Internal Firewall
Telephony Services
  • VoiceMail for accounts, password protection, call notification, lost calls and voicemail presence indication
  • Access to VoiceMail through phone, browser, e-mail, web and SMS(optional)
  • Customisable voice messages
  • Fully customisable auto attendant (day, night, weekend, holidays)
  • Fully programmable IVR platform
  • Flexible extensions numbering
  • Multilines extensions
  • DISA (Direct Inward System Access)
  • Multiple audio conference rooms
  • Unlimited audio conference users (limited by the specific IP PBX nominal lines)
  • LDAP directory services
  • Local phonebooks: Public, Personal, Groups, Extensions
  • Shared phonebooks: LDAP, remote PBXs
  • Fully programmable call queueing functions (round robin, ring all, random, least recent, fewest calls)
  • Call Details Record (access based on privilegies)
  • Call Details Record by lines and telecom operator
  • System statistics and graphs
  • Calls user and queues statistics and graphs
  • Calls logging (missed calls, dialed calls)
  • ACD (Automatic Call Distribution)
  • Remote and local Agents support
  • Authentication service on active directories and LDAP
  • Intercom service on ip phones
  • Programmable multiple Least Cost Routing on real cost
  • Recording call suite (access based on privilegies)
  • Distinctive ringing (depending on ip phone)
  • Remote phonebooks on ip phones (depending on ip phone model)
  • Operatore panel and Presence on PC (web or stand-alone)
  • speed dial phonebook
  • Text-to-Speech
  • Computer-Telephony Integration

 

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