Our Commitment to Privacy
VoiSmart recognizes that individuals who represent companies with whom we conduct business value their privacy. However, in order to conduct global business in this increasing electronic economy, the collection of the personal information of individuals is often necessary. We respect your right to privacy and are committed to protecting your personally identifiable information. It is our goal to balance the benefits of e-commerce with the right of individuals to prevent the misuse of their personal information.
Collecting Your Information
Personally identifiable information means any information that may be used to identify an individual. This includes, but is not limited to, an individual’s first and last name, email address, mailing and residential addresses, telephone number, tilt, birth date, gender, occupation, company of employment and/or other information required in order for us to provide a service you request at our websites.
Use of Your Information
When we collect your personally identifiable information form you, we will inform you at the time as to the reason we are requesting such information. The information will only be used for VoiSmart business purposes such as, to respond to requests for products, documentation and/or services, to process an order, to conduct a transaction, to correspond with you, to enable a subscription or event registration, to handle a job application or send direct marketing information and/or perform market research. We will also use your information to personalize the content you review and to better understand how you use the websites in order to improve the services VoiSmart provides.
n specific cases, VoiSmart may request your direct consent to use your personally identifiable information by providing an “opt-in” check box in information fields before your information can be used for any purpose other than that for which it was given.
Disclosure of Your Information to Third Parties
VoiSmart may share your information (with the exception of account, credit card, and ordering information) with VoiSmart business partners who may alert you to new products and services to improve your competitive edge, in cases where we believe your business interests will be served. VoiSmart will only share your personally identifiable information with its business partners if you have provided us with your consent to do so. If you do not want to receive marketing materials from any of our business partners, please do not provide contact information via the Internet or let them know directly that you wish to be removed from their contact list.
If you elect to provide us with personally identifiable information, we may transfer that information, within VoiSmart or to VoiSmart business partners, across borders and from your country of residence or jurisdiction to other countries around the world.
Collecting Your Domain Information
VoiSmart also collects domain information as a part of our analysis of the use of our websites. This data enables us to become more familiar with which customers visit our websites and pages, how often they visit, and what parts of the websites they visit most often. VoiSmart uses this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.
Collecting Your Information Through Cookies
Securing Your Information
We have put in place appropriate physical, electronic and managerial procedures to prevent unauthorized access, maintain data accuracy and ensure correct use of information and to safeguard and secure your information we collect online.
Please take note of the following to ensure information security:
You should be aware that when you disclose personally identifiable information in the discussion forum or chat rooms, such information is accessible to and collectable by others present.
VoiSmart advises you to protect yourself against unauthorized access to your computer and disclosure of your VoiSmart password. If you believe that your password has been compromised, you should immediately change your password.
Supporting Children’s Privacy
The VoiSmart websites do not target, and are not intended to attract, children under the age of 18. VoiSmart doe not knowingly collect personally identifiable information from children under the age of 18 send requests to children for personally identifiable information.
Accessing and Correcting Your Information
VoiSmart wants to ensure that any personally identifiable information you provide remains accurate. If you have changes to your personally identifiable information, you can review and update your information after logging onto the website with your user name and password. You can correct errors in your personally identifiable information by sending us a request and pointing out the error. To protect your privacy and secure your information, we will also take reasonable steps to verify your identity before granting access or making the corrections.
Cookies and how we use them
What are cookies and how do they work?
Cookies are small files that are sent to and stored in you computer by the websites you visit. Cookies are stored in your browser’s file directory. Next time you visit the site, your browser will read the cookie and relay the information back to the website or element that originally set the cookie. To learn more about these technologies and how they work, please see e.g. allaboutcookies.org.
These cookies are essential for running our web sites and are the key to providing you a seamless experience.
You can navigate uninterrupted e.g. by remembering language and country choices you’ve made and by preserving authentication to secure parts of the domain. These cookies also remember products of interest when you are redirected to an Operator site for a possible purchase.
These cookies enable us to improve our websites by looking at how they are used.
We do analytical profiling to understand e.g. unique users reading a particular article (to know what is popular) or if a video file was viewed or abandoned half way through. We also look at where content is accessed so we know how to arrange our sites for optimal user experience. We count clicks on “Like” and “Tweet” plugins and what content from our sites was shared or referenced.
These cookies help make the content as personalized as possible, for example by showing you targeted banners and relevant recommendations.
We examine what type of reference was used to reach our sites, e.g. an email campaign or a link from a referral site, so we can estimate the effectiveness of our promotions and advertising campaigns.
Our domains may include elements that set cookies on behalf of a third party, e.g. a “Like”-button from Facebook or a “Tweet”-button from Twitter.
How can I manage cookies?
You can review the options available to manage cookies in your browser. The browser can be used to manage cookies relating to basic functions, site improvement, personalization and advertising. Different browsers use different ways to disable cookies, but they are usually found under a Tools or Options menu. You can also consult the browser’s help menu. In addition to cookie management, browsers usually let you control files similar to cookies, for example Local Shared Objects, e.g. by enabling the browser’s privacy mode.
You may be able to opt-out from certain third party managed advertising cookies through third party cookie management sites, such as Google Analytics.
Disabling cookies may prevent you from using certain parts of the website. If you delete your cookies from the browser, you may need to remember to re-install opt-out cookies.
How long do we keep the information?
It depends based on the type of cookies. Session cookies expire when you close the browser. Persistent cookies, including Local Shared Objects (“Flash cookies”), have typical expiration dates ranging from two months up to a couple of years.